FREQUENTLY ASKED QUESTIONS
To begin with, we recommend that you purchase your preferred Starter Kit from our get started page costing £80. After this you can subscribe to our lashes from just £24 a month or purchase a fresh set as and when you need for £26.
Yes! But practice makes perfect.
While you’re learning the technique, don’t rush it. Remember – it takes lash technicians up to a year to perfect their craft.
Luna Lash® has simplified professional standard lash extensions, so you can do it all by yourself. We’ve made it so you’ll be a dab hand in about 3-5 goes, applying quickly and easily. Once you’ve gotten used to the technique, it’s a breeze. More time for just looking fabulous.
For beginners we would say a maximum of 10-15 minutes, once you have nailed the application technique we bet you can do it in less than 5 minutes!
When you first start usually 3-5 days. Though once you’ve perfected your technique, we’ve had some customers reporting a whole 10 days of wear!
Luna Lashes are virtually weightless and designed to be as damage-free as possible, so your natural lashes won’t mind hanging out with them for any length of time.
Luna Lashes are water resistant so you can happily wear them in the shower, in the pool, exercising or playing water polo – if that’s your thing.
However, long exposure to steam will cause them to loosen. Allow them to fully dry and then simply add some extra glue and seal.
Yes. But only if they are properly cleaned and taken care of!
Yes! Our bonds are gentle and latex- free – so even if you’re allergic to traditional eyelash extensions, you’re safe with us.
The main difference is that Luna Lashes are placed beneath the lash line, instead of on the eyelid. But as we pre-cut our lashes into segments, they’re just as easy to apply as strip lashes.
Just grab your Luna Lash® tweezers, glue and reapply. It’s super simple to rectify any hiccup with all the tools at your fingertips.
You can safely remove your lashes using our Luna Remover Oil, or any dual-phase make-up remover. Use a cotton pad and leave your chosen remover to do its magic for at least 60 seconds. You can then gently wipe the lash away.
If you feel any resistance, that means the glue hasn’t softened enough. Massage the base of the lashes to loosen and prevent damage to your natural lashes.
WOULD YOU GO TO AN UNQUALIFIED LASH TECHNICIAN?
Our founder Tuten trained as a lash technician with the best of the best and went on to run her own lash business for 5 years. With in-depth professional expertise, Tuten is now focused on breaking the status quo in the industry by giving her customers the confidence to take charge of their own beauty regime.